Customer Testimonials
Exceptionally efficient! Not at all pushy, straightforward transaction! I would highly recommend this dealership to others.
You have the best guests service ever!! Very professional! Thanks much. Lee Lor & your finance are great!!
Our service representative, Duane G, has always given us clear, high quality guidance about which services are needed & the costs involved. We have worked with Duane for may years, & always appreciate his friendly, professional attitude. The few times that something unexpected arose during previous service visits, he was quick to consult with us & offered thoughtful advice. We appreciate Duane & wish him well in his retirement.
Excellent customer service. I needed breaks which they installed right away. I am very satisfied.
Daud was very helpful and welcoming. He provided excellent service at Toyota, and I am very satisfied with the assistance I received. Thank you, Daud
Pleased with their work and actions to result in customer satisfaction. Service Advisors like Duane Green are very knowledgeable and helpful.
The agent who helped us gave us a good service;Very good customer support. Danyel gave us options to choose from and we left with a new car.thank you
Thomas E. Went and the used car manager helping with the deal went above and beyond in reconditioning a certified Toyota Crown for me. They followed through on their promise to correct a few significant imperfections on the vehicle and the final result is more than I could have hoped for. The car is great and I'm very impressed with them
May- she did a Great job and very good product knowledge. I am very satisfied with my service
Great service! For keeping my SUV maintainced, Safe drive, Thank you! The best Toyota Service in Mpls. Mn.
Brooklyn park Toyota staff are amazing and professional , iam content with there great services especially Daud and his team i was served with respect and ohh there detailed explanations about the cars so go go great team and I appreciate your services thumbs up👍👏🙏
Good people, I was very happy with the service they provided to me .I will recommend a lot of people
Very pleased with the service. Well done. Employee was very detailed oriented and explained what was done.
I have many misgivings and cynicisms about car dealerships... After shopping around at other dealerships, we felt that we were in the best hands with Taylor at Luther Brookdale. We were wanting a rather hard-to-get vehicle and initially quoted a long wait time, which we accepted despite other (larger) dealerships potentially having better chances getting it sooner... But we felt most comfortable at Luther Brookdale, and we trusted them, and it paid off. Somehow, they managed to get the car MUCH sooner than expected, and the purchase process was very easy. Even the additional salespeople for add-ons and extended warranties ... Read More DealerRater - May 17, 2026
A+++ all around service. The only place I take my vehicle. Very highly recommended across the board.
Brookdale Luther Toyota is so good I have been driving from Minnetonka for 30 years because the service ,specifically Duane He is the best . Steve also of course
Noah was extremely helpful and knowledgeable regarding the RAV4. He has a solid understanding of the SUV. He explained the process from ordering to delivery and kept it moving forward quickly. True pleasure to work with!
Very easy process to purchase a new car. Was kept informed of arrival of new car. Great guy to work with!
Sherif, our sales person, really went above and beyond to make sure we had a great experience when we bought our new Tacoma.
We always get good service at the toyota dealership, very respectful and good customer service.
Me and my husband had a very good experience with Thomas. He was friendly and very attentive to our needs.
Both Nasir and the gentleman I talked to today we're very nice, considerate and respectful. At this time, as I explained to them, I have decided not to go through with the purchase of a different vehicle. I would still have the same issues which include lifting the hood to put a trickle charger on because I don't drive that much. Thank you again for all your help and thoughtfulness. If I do consider buying another car. It will definitely be from your location. Have a blessed day and a lovely weekend. Bye for now.
Great job yesterday! Thanks for doing me a solid. Zach was a great help to me.
Lee was very personable and has been keeping me posted on.the statis of my vehicle. I came back to Luther because 20 years ago I bought a Corolla and the salesman was great.
The dreaded check engine light appeared on my 23-year-old Corolla. Jeremy Brisbin and his team diagnosed the problem, and recommended the less expensive, long-term temporary repair rather than the expensive permanent fix. Jeremy and his colleagues Duane and Steve have been taking care of my cars since 1990, and I trust them completely. Jeremy also went out of his way to make sure I fully understood what’s going on with my car and what my options are.
Jeff was wonderful i couldn’t have had a better sales man he made my experience stress free and to the point.
DD was great! I’ve bought from Morries and Walser before but this Luther experience beats them all. No pressure smooth experience. A++
Sales rep was very accommodating and nice! I was very unsure and he showed wonderful patience.
I had a great time at this dealership everything felt very professional and as a first time buyer I was glad that there really wasn’t much pressure at all on buying the cars
Your Review option needs to be fixed...too many choices only to be dropped back on yourwebsite.... BUT their work w/ my car is always great!
I bought 4 new tires yesterday. I specifically request 2026 tires. But when I checked the new tires they have 2025’date. I was disappointed.
Sale representative were attentive, acknowledgeable and dedicated to assisting my requirement. Patience and willingness to used my financial and personal requests.
Great experience overall. The team was professional, patient, and transparent throughout the process. They made sure I was comfortable and satisfied with my purchase.
I took my Toyota here for first time visit. I had a wonderful experience with Steve Miller. Awesome guy and very professional.
Worked with Tim Olson and had great experience! Tim was very thorough, easy to work with & professional. He provided an acceptable trade in and did a nice job explaining the features and even helped customize the instrument panel & entertainment system. M. Garrido, Finance Manager was helpful & took me through the purchase documents efficiently. Yes, I would recommend Luther Brookdake Toyota to a friend.
Customer friendly very accommodating to all kinds of customers including kids very timely on services
This is the Dealership I take my Toyota FJ for Service. They do an excellent job there and every time I take my Toyota FJ there I’m impressed by the Customer Service. I highly recommend this Dealership to buy a truck or service your car. I will continue going there because I love the excellent work they do and the wonderful Customer Service they have. Thank you for all the services you provide for customer customers.
I had a wonderful experience working with Ahmed while purchasing a Toyota Camry for my son. He was extremely cordial, well-informed, and truly went the extra mile to ensure we received a great deal. His professionalism and transparency made the entire buying process smooth and stress-free.
What stood out even more was the exceptional after-sales service. I later noticed a discrepancy between the price communicated and the final invoice. Despite the contract already being signed, Ahmed took ownership of the situation and ensured that the originally promised price was honored. We subsequently received a credit note for the difference—something ... Read More DealerRater - Apr 8, 2026
It’s very nice and pleasure to work with Thomas Eckert in long process to buy my new car. He’s very good on top of contacting me by email last few days with arrival of my new car. I’d like to recommend him to someone looking for new car. I feel comfortable talking to him in process of buying new car.
Service Advisor, Cou Vang, was very helpful in explaining my Toyota dash lights and Vehicle Care by Assurant.
I had an excellent experience working with Ahmed at Luther Brookdale Toyota when purchasing our Highlander. We chose Ahmed because of his exceptional professionalism, and he truly exceeded our expectations. He took the time to explain and demonstrate everything in detail, always putting our interests first. Ahmed was very patient, answered all our questions clearly, and maintained excellent communication throughout the entire process. He guided us every step of the way, making the experience smooth and stress-free. Highly recommend working with Ahmed if you’re looking for a knowledgeable, honest, and professional dealer!
I had an awesome experience buying my vehicle with Nassir. He is very helpful and easy to work with.
Always trustworthy, fast routine service. Clean showroom and waiting room. I miss the doughnuts. Could have some kind of sealed snacks like other Luther dealers..
I had a great experience at this dealership from start to finish. Daud treated me with respect, listened carefully to what I was looking for, and never made me feel pressured. He was patient in answering all my questions and made sure I understood every step of the process.
What really stood out was how smooth everything went. From browsing to test driving to finalizing the paperwork, the entire process was efficient and stress-free. Daud worked with me to find exactly the car I wanted, within my budget, and didn’t try to push me toward something else.
In the ... Read More DealerRater - Apr 3, 2026
Staff is very personable and friendly. They do absolutely everything in their power to ensure you get the best deal possible! I would 1000% recommend this location for anyone looking to purchase a vehicle.
Thomas is an exceptional salesman. When we first walked into the building he was the first salesman to smile and approach us. He was very informative and had wonderful communication. When it came time to pick up my new vehicle he went above and beyond to make sure we had a ride in as my husband was out of town for the process. Thomas also made sure I was connected to my BT correctly and went over the different features and buttons in the vehicle before leaving. I appreciate all the other individuals in the process.. Brittany that sells the ... Read More DealerRater - Apr 1, 2026
The experience was great. Thomas was helpful with anything I needed. Very friendly place to buy a vehicle.
I always have fantastic service at Brooklyn Center Toyota. They truly respect you as a customer.
Is good dealer I like I recommend I give 10 estar thank you so much for the service
Everything about this dealership was excellent since I’ve been working with them,good hospitality and efficiency.
Serviced a vehicle, same dealership for 35+ years. Service rep Duane G has been there most of that time, always remembers us & is very pleasant to work with. He advises about services needed, recommended, & what is unnecessary. He is knowledgeable about our vehicles, & has always given good guidance. He is much appreciated!
The staff is friendly & the service department listened to my issues & addressed them w/out question. I am very happy w/the outcome.
My family and I have been customers buying and having full service done there for more than a decade. All employees have been knowledgeable, friendly, accommodating, and provided excellent service in their shop, a long consistent history of this in our community. Will always go there. Love them!
I recently had the pleasure of working with Toua at the Luther Brookdale Toyota, and the experience exceeded my expectations. From the moment I walked in, Toua demonstrated a high level of efficiency, making the entire process smooth and stress-free. He was well-prepared, organized, and respectful of my time, which made a big difference compared to other car-buying experiences I’ve had.
What stood out most was his willingness to listen. Instead of pushing options, Toua took my suggestions seriously and worked with me to find exactly what I was looking for. He was flexible, attentive, and genuinely focused on ... Read More DealerRater - Mar 22, 2026
My mother passed in 2022 in January. There used to be service girl worked there awhile ago her name is almost like my daughter name Kayla. She had great customer performance. Now Tommy is excellent service guy who explained, gathered information and resolved vehicle problems. You can go home with peace of mind knowing the car is fixed. 👍
I had a great experience buying my car here. The staff was friendly, patient, and very helpful throughout the whole process. They answered all my questions and made everything easy and stress-free. I’m very happy with my new car and the service I received. I would definitely recommend this place to anyone looking to buy a vehicle.
Salesman was great to work with. No hassle, in and out. Vehicle was very clean and in good repair.
Salesman was very helpful and I got a fair deal I would recommend the dealer to others
I had an excellent experience. She was very helpful, fast and easy process. Thank you.
Very pleased with the experience of buying a vehicle ! Shea Davis was an excellent salesman. Very on top of his job. I don't buy vehicles very often. He was so helpful from showing to buying to setting up my vehicle. Would highly recommend him.
This dealership was efficient. Lee was very knowledgeable of the vehicles and provided professional advice on decision making.
A fantastic buying experience. The entire process was fast efficient and easy. Tom Eckert has always been a great resource and makes the entire process simple. I always buy my toyota vehicles from him.
I have been a loyal customer for over 30 years. Their combination of friendly service, expertise and respect for my knowing when something needs work on my car, even though I don’t know mechanics keeps me coming back.
I have been happy customer for over thirty years. Most recently, I had many inside lights burned out and I was happily impressed when all were fixed. Over the years Duane has been extremely helpful. His dedication is immeasurable. Thank you and keep up the good work!!
Have been sales & service customers at Luther Brookdale Toyota for over 35 years. Service techs do excellent work; never had to have work redone. Have worked with service reps Jeremy B & Duane G for most all these years. They are upfront about work that needs to be done & costs involved. They have never suggested nor pressured for unnecessary repairs. We have compared their rates with other service providers, & found them to be very reasonable.
Our most recent purchase was several years ago, with sales rep Toua Y., who provided one of our best ever purchasing experiences. We ... Read More DealerRater - Mar 6, 2026
Friendly and excellent service. They explained everything clearly and helped me find the perfect car for my needs.
We’ve had a truly excellent experience working with Toua at Luther Brookdale, he’s the best of the best! So happy we got to work with him. Just picked up our new rav4 earlier this week and couldn’t be more satisfied with the whole process.
Great service and great information thus is my first hybird he was very helpful and God advise
Kaleb, my salesman was very helpful and knowledgeable. I was able to get my favorite SUV without wasting any time.
So polite guy, Am glad he took his time to explain to me the rates and the best of the car I wanted!
The purchase makes easy, no pressure friendly sales rep, very knowledgeable on the vehicle, he went through all the basic techno, and usages, functions.
Very easy to work with, polite and friendly, efficient and flexible. Everyone made the process easy and clean.
Keith was excellent to work with. He was prompt to all of my inquiries and questions and never pushy. I would recommend asking for Keith if you’re shopping at Luther Brookdale.
The dealership is awesome employees are all professional and their services are accurate. They are punctual to offer any assistance. I have worked with them for more than 5 years like Jeremy and Deedee are awesome
Service personnel are knowledgeable, friendly and supportive of you while you try to explain what your problem is with the car.
Very happy with new car purchase, also really like a day trust the service department.
Keith Kihle was an exceptional help to making this deal happen. He is first, courteous and extremely helpful. Will return for my next auto purchase.
I couldn’t be happier with my experience with Nas at Luther Brookdale. I told him exactly what I was looking for, and he was very efficient, knowledgeable, and professional!! I love my new RAV4!!!
Wonderful dealership! Noah was very helpful with helping me decide on what vehicle would fit my needs. He was also very good at communicating and answering any questions I had. He made sure I was happy with the vehicle pre and post purchase.
Very professional, helpful, attentive to my vehicle needs. I will definitely recommend to others. Love my new Grand Highlander!
We had a great experience buying our new car at Luther Brookdale Toyota. Thomas was so knowledgeable and helpful in assisting us with our questions. Highly recommend this dealership.
My mother always advised me that if you have nothing, it is best to remain silent. Unfortunately, this principle did not apply to my recent experience with a car repair shop.
Despite my previous positive experiences with the shop, this particular visit left me with a negative impression. Initially, I sought a routine break inspection and oil change for my car, which had accumulated 10,000 miles. The shop recommended replacing the spark plugs at 120,000 miles, citing the absence of this service on Carfax. However, I was concerned that the previous owner may have already had the spark plugs replaced. Upon reviewing ... Read More DealerRater - Feb 6, 2026
Toua was a great and excellent guy he doing job perfectly done I gave him 5 🌟 🌟 🌟 🌟 🌟
Did not get what I wanted. Salesman give me something different.Try to reach back for help . I was meat with difficulty. I believe they can do better but this time my experience wasn’t met
Brought my Rav4 in for routine service. I was told my cabin air filter needed to be replaced. I declined having it replaced. When my car was ready, I paid and left. When I got in my car the glove box was laying on the floor along with the cabin air filter.
I know very little about cars so I rely on this dealership to assist me. They do a good job for me
I’ve been going to the dealership for many years. Very happy and satisfied with the knowledge and customer service, etc. Always fair and always thorough. Always trustworthy. I will continue to service my vehicle there and hopefully buy more there also.
Using this dealship for 20 years. Never been disappointed. Great service and people. Very satisfied.
Brought car in for oil change and Duane was exceptional in finding that I still had a maintenance plan that covered the work that needed to be done. Saved a lot of money for me. This is why we have been customers for so many years. Thank you Duane!
Service at this dealership has always been top notch. I like Toyota cars, but the service at this dealership is why i drive them. Duane is the best advisor I have had over all the years.
It was a wonderful experience the people are professional and friendly. They serviced my car while I waited for them to be done. I did not take long them to be done.
Excellent service, friendly employees. Jeremy Brisbin was very helpful. Employees were flexible to meet my needs.
Everyone at Luther Toyota deserves the highest rating. They are courteous, professional and extremely helpful. The service department is excellent and very thorough.
Convenient location, friendly staff, on time service time committments, state of the art waiting facility
He was very kind and very nice with me. He was patient and explained me how the car works.
Everything was great! New tires, new battery, oil change, brakes checked,. I’m ready for winter!
Always stellar. Great updates and communication. Tech called to say car was done. Very professional. Will always deal with Luther. Thanks
I have been going to this dealership for years. I always experience great service and am always treated great.
Prompt how long was predicted to completion. Did as asked updated me throughout service. I drive 80 miles and pass 1 dealership to get here
I will be filing lawsuit against Luther Brookdale Toyota has unlawfully retained and misused my personal and trust information without my consent. I entered into the dealership as a private consumer, intending to acquire a 2026 Toyota Sequoia and to securitize the transaction through my private trust. During the transaction, I lawfully provided my identifying information including my ssn etc to complete the trust based acquisition. I was given a signed buyer's order, which I properly endorsed and securitized also filed a UCC-1 financing statement to claim a security interest in the property. I then delivered all completed documents to ... Read More DealerRater - Oct 29, 2025